FAQs

Have a question about PALS? You’re in the right place! Here you’ll find clear, practical answers to the things parents ask us most often

Do you take childcare vouchers?

Of course! Let us know who your voucher provider is and we will register with them if we haven’t already. We are also signed up to accept funds from the Government Tax Free Childcare Scheme.

Hello, great question! Our clubs are free choice and children will not be required to partake in activities that don’t suit their interests. There are always a great range of activities for children to choose from.

Hello, thank you for your enquiry, we meet each child at where they are, please speak to your club manager about what foods they generally will eat and we will make all accommodations required.

We never purchase food containing nuts and offer alternative food for children who are gluten or diary intolerant. If your child cannot eat certain food whether it be due to an allergy, intolerance, religious or dietary reasons please liaise with the setting Manager so that we can accommodate your child’s individual needs.

This normally poses no problem, you simply need to liaise with the Manager to ensure they know where your child is and can arrange for his/her collection or brought to them when the activity finishes.